Because of the intimate nature of items sold here, we are unable to return, exchange purchased toys and or products unless defective. This is for the health, safety, peace of mind of our customers. Provided the items have been tested and deemed defective, they may be sent back to us.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, therefore cannot be returned.
This includes, but is not limited to vibrators.